Shipping

We take great care in delivering your jewelry with the highest level of security and efficiency. Below, you’ll find details on our shipping options, timelines, and policies.

Processing & Handling Time

All orders are carefully inspected and packaged to ensure they arrive in pristine condition. Please note the following processing times:

In-Stock Items: Processed and shipped within 2-3 business days.
Made-to-Order & Custom Pieces: Require 2-4 weeks for production before shipping.
Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Methods & Delivery Estimates

We offer the following shipping options:

Standard Shipping: Complimentary shipping. Estimated delivery within 3-7 business days.
Express Shipping: Expedited options available at checkout. Estimated delivery within 1-3 business days.
Overnight Shipping: Available upon request for urgent orders.
International Shipping: Available worldwide. Delivery times vary based on destination and customs processing.

All shipments are insured for their full value and require a signature upon delivery to ensure safe arrival.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

International Shipping & Customs

We are able to offer shipping worldwide, by request only. To submit a request for UK, Europe and International shipping please reach out to us here. Please note:

International shipping times vary based on destination.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
We are unable to mark shipments as gifts or declare lower values to avoid customs fees.

Lost, Stolen, or Damaged Shipments

In the rare event that your package is lost, stolen, or damaged during transit, please contact us immediately. All shipments are insured, and we will assist in filing a claim with the carrier.

Questions?

If you have any questions about your order, shipping options, or delivery times, please visit our FAQs or contact us.

Frequently Asked

what does in-stock and made-to-order mean?

⏤ IN STOCK

In-Stock items typically ship within 5 to 8 business days from the purchase date. Engraved and monogrammed pieces take more time to get personalized, and typically ship within 8 to 10 business days from the purchase date.

⏤ MADE TO ORDER

Once your order has been placed, it’s made specially for you, and can take a bit more time to be processed. The estimated ship date will be indicated on the product page/check-out. Kindly note that you will be charged at the time the order is placed.

What are the shipping fees?

We’re pleased to offer complimentary shipping.

where do you ship to?

Please note, you're currently on our US site and can only ship to the addresses in the US.

For UK, Europe and International shipping please reach out to us here.

Can you deliver my order to a PO box address?

Unfortunately we're unable to deliver to PO boxes, parcel lockers, APO, FPO addresses, or freight forwarding companies.

My order is delayed, when will I receive it?

Keeping you informed is a top priority for us. Should your order not be processed by the estimated shipping date, please reach out to us via Live Chat or send us an email. We appreciate your patience!

Who do I contact about my order?

If you have any questions about your order, please contact Customer Service via our Contact Us form.